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Knowing why to innovate is not enough — firms must also understand how to innovate and how to protect the results of their innovation. This lesson examines the key methods firms use to generate innovation — including kaizen, R&D, intrapreneurship, and benchmarking — and the intellectual property protections that allow firms to capture the value of their innovations.
Kaizen is a Japanese management philosophy meaning "change for the better". It involves making small, continuous, incremental improvements to processes, products, and working practices. Every employee — from the factory floor to the boardroom — is encouraged to identify and suggest improvements.
| Feature | Detail |
|---|---|
| Origin | Developed at Toyota as part of the Toyota Production System (TPS) |
| Philosophy | Many small improvements, applied consistently, produce large cumulative gains |
| Employee involvement | All staff are expected to contribute — suggestions are actively solicited and implemented |
| Focus | Reducing waste (muda), improving efficiency, and enhancing quality |
| Implementation | Quality circles, suggestion schemes, team meetings, visual management boards |
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