You are viewing a free preview of this lesson.
Subscribe to unlock all 10 lessons in this course and every other course on LearningBro.
Having identified why people resist change, managers must develop strategies to overcome that resistance. Kotter and Schlesinger (1979) proposed six approaches, each suited to different situations and types of resistance. Choosing the right approach — or combination of approaches — is critical to successful change management.
What it involves: Explaining the reasons for change, sharing information openly, and helping employees understand both the need for change and the benefits it will bring.
Best used when: Resistance stems from misunderstanding or lack of information. People cannot support what they do not understand.
Methods:
| Advantages | Disadvantages |
|---|---|
| Builds understanding and buy-in | Time-consuming, especially in large organisations |
| Reduces rumours and misinformation | May not work if trust is already low |
| Creates advocates who spread the message | Assumes resistance is based on lack of information |
Subscribe to continue reading
Get full access to this lesson and all 10 lessons in this course.