Motivation Theories

Motivated employees work harder, produce better quality work, and are more likely to stay with the business. Understanding what motivates people is essential for effective management. This lesson covers the four key motivation theories required for GCSE Business Studies.

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Why Does Motivation Matter?

Motivated employees:

• Are more productive — they work harder and more efficiently.
• Produce higher quality work — they take pride in what they do.
• Have lower absenteeism — they are less likely to take unnecessary time off.
• Have lower staff turnover — they are more likely to stay with the business.
• Provide better customer service — they are more engaged and positive.

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F.W. Taylor — Scientific Management (1911)

Frederick Winslow Taylor believed that workers are primarily motivated by money. He developed the theory of scientific management, which aimed to find the most efficient way to perform each task.