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Command words tell you exactly what the examiner expects in your answer. Misunderstanding a command word is one of the most common reasons students lose marks. This lesson covers every command word used in OCR J277 exams and shows you how to structure your answers correctly.
The command word determines the depth and style of your answer. Writing a one-word answer when the question says "explain" will lose you marks, even if the content is correct. Similarly, writing an essay when the question says "state" wastes time.
OCR Exam Tip: Before writing anything, underline the command word in the question. This forces you to think about what type of answer is required.
The decision tree below maps each common command word to the answer style the examiner expects:
flowchart TD
A[Identify command word] --> B{Which command word?}
B -->|State / Name / Give| C[Brief factual answer, 1 sentence]
B -->|Define| D[Precise meaning of the term]
B -->|Describe| E[Say what and what it does]
B -->|Explain| F[Say what AND why/how, use because/therefore]
B -->|Compare| G[Use whereas/in contrast, both items]
B -->|Discuss| H[Both sides + concluding judgement]
B -->|Evaluate| I[Weigh evidence + clear judgement]
B -->|Justify| J[Give reasons supporting choice]
B -->|Calculate| K[Show formula, working, units]
What it means: Provide a brief, factual answer. No explanation needed.
Example question: "State two types of secondary storage." (2 marks)
Good answer:
Bad answer: "A solid-state drive, also known as an SSD, is a type of secondary storage that uses flash memory and has no moving parts, making it faster and more durable than traditional hard disk drives..." (too much detail for "state")
What it means: Give a detailed account of something. Say what it is and what it does, but you do not need to explain why or how it works internally.
Example question: "Describe the fetch-decode-execute cycle." (3 marks)
Good answer:
What it means: Give reasons or causes. Say what and why or how. You need to show your understanding, not just recall facts. Link cause to effect.
Example question: "Explain why a solid-state drive is faster than a hard disk drive." (3 marks)
Good answer:
OCR Exam Tip: For "explain" questions, use connective words like "because", "therefore", "this means that", and "as a result" to link your points together. This shows the examiner you understand the reasoning.
What it means: Consider different sides of an argument or issue. Present advantages and disadvantages, or different viewpoints, and come to a conclusion.
Example question: "Discuss the use of cloud storage compared to local storage." (6 marks)
Structure:
What it means: Weigh up the evidence, consider different factors, and make a judgement. Similar to discuss, but with a stronger emphasis on reaching a conclusion.
Example question: "Evaluate the suitability of a star topology for a school network." (6 marks)
Structure:
What it means: Identify similarities and/or differences between two or more things. You must refer to both items being compared.
Example question: "Compare RAM and ROM." (4 marks)
| Feature | RAM | ROM |
|---|---|---|
| Volatile? | Yes — loses data when power is off | No — retains data when power is off |
| Read/write? | Can be read from and written to | Read-only (generally) |
| Purpose | Stores currently running programs and data | Stores boot-up instructions (BIOS/UEFI) |
| Size | Typically 4-32 GB | Typically much smaller |
OCR Exam Tip: For compare questions, use a table format or use phrases like "whereas", "on the other hand", "in contrast to", and "similarly". This makes the comparison clear.
| Command word | Meaning | Depth required |
|---|---|---|
| Define | Give the precise meaning of a term | Brief (1-2 marks) |
| List | Write a number of items, no explanation | Brief (1-2 marks) |
| Calculate | Work out a numerical answer, showing working | Medium (2-4 marks) |
| Draw / Complete | Produce a diagram, truth table, or trace table | Medium (2-4 marks) |
| Suggest | Apply your knowledge to an unfamiliar context | Medium-high (2-4 marks) |
| Justify | Give reasons to support a choice or decision | Medium-high (3-4 marks) |
| Analyse | Break down into components and examine in detail | High (4-6 marks) |
Extended response questions use the mark scheme differently. Instead of awarding marks for individual points, they use a levels of response mark scheme:
| Level | Marks | Description |
|---|---|---|
| Level 3 | 5-6 | Detailed, well-structured, accurate, with clear reasoning |
| Level 2 | 3-4 | Some detail and structure, mostly accurate |
| Level 1 | 1-2 | Basic, limited detail, may contain errors |
| Level 0 | 0 | No creditworthy content |
Tips for extended response:
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