A comprehensive course on team dynamics and conflict resolution for the UCAT Situational Judgement Test. Covers healthcare team structures including the MDT, communication styles (assertive, aggressive, passive), working with senior colleagues, peer disagreements, and conflict resolution frameworks such as DESC. Includes extensive worked examples covering colleagues not pulling their weight, clinical decision disagreements, witnessing unprofessional behaviour, and being asked to exceed your competence. Features 10 full worked practice scenarios with detailed option analysis.
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